Host Upon Review 2026. Is hostupon.com good web hosting in Canada?
128 user reviews; 37 support responses; 2 testimonials; 27 products, 1 promotion, 6 social accounts, Semrush #13091218; 📆 listed 2007 (#6038)
2 Gladstone Ave, Suite 506
Toronto , ON M6J 1J6 CA
☎ Phone 1-866-973-4678
📧 sales@h...Website language(s): en-US
👪 Most Recent Customer Reviews
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-anonymous- (-no email-)
😠 We had the company as a hosting provider for nearly 10 years. They were exceptional for almost 9 of them. Something drastically went wrong with this company. Initially, we purchased the unlimited plan (unlimited domains and email addresses). We never changed the plan. The company called it their "Starter Unlimited Plan." They changed the name of the plan later to "Business Plan." We were paying for the unlimited option regardless of what it was called. During the final year of service, the company downgraded our plan to a "Starter" limited plan without consulting with us while still charging us for the unlimited plan and even while increasing the price. Upon our notifying them of this, they would provide no explanation. They would not acknowledge their error. We were paying more than a current Business Plan member was, yet there were only providing us with a starter plan that was the lowest plan they offered. Essentially, the company reduced our service plan while still taking the [read more...]
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-anonymous- (-no email-)
😠 i'm try to buy with CANADA coupon code and it's applied 50% discount. System is applied and show me 77$ but i'm type my card and try to pay and see 125$ charge from my card. i'm shocked, and i'm said, they said bug and etc. Attention for this!
🗨 Hi,
The coupon code you entered on the order-form was for a limited-time promotion which had expired. We offer discount and promotions throughout the year but these coupons have expiry dates. You can always find the latest active coupons and discounts on our website or by following us on Twitter.
Thank you,
HostUpon Sales Team
✍️ Customer Service (admin@h..., 📅 ).
The coupon code you entered on the order-form was for a limited-time promotion which had expired. We offer discount and promotions throughout the year but these coupons have expiry dates. You can always find the latest active coupons and discounts on our website or by following us on Twitter.
Thank you,
HostUpon Sales Team
✍️ Customer Service (admin@h..., 📅 ).
📅
Moses (moses@o...) / opmphoto.com
😁 Great Customer Service!!!!!!!
been with approximately five companies that host domain websites by far this is the best company that I have ever encountered. Not only are the knowledgeable but very helpful on getting your company website activated. No matter if you call customer service or you chat with a technician the response is lightning fast. I will let all of my colleagues know about HostUpon service. They have very competitive prices to fit your budget. I give them a triple A+ on customer service, knowledge and fast response.
been with approximately five companies that host domain websites by far this is the best company that I have ever encountered. Not only are the knowledgeable but very helpful on getting your company website activated. No matter if you call customer service or you chat with a technician the response is lightning fast. I will let all of my colleagues know about HostUpon service. They have very competitive prices to fit your budget. I give them a triple A+ on customer service, knowledge and fast response.
MORE REVIEWS

📄 Editorial Review
(3*) 🔧 Services: Web HostingDomain RegistrationHostUpon is a Canadian-owned, privately held web hosting company based in Toronto, Ontario, active on the market since around 2007 and serving customers worldwide. The positioning is clear: fast, secure and relatively affordable hosting, with a strong emphasis on in-house support from Canada, an energy-efficient platform and a straightforward product lineup that can cover everything from a single small site to heavier business workloads.
The portfolio covers the classic range of hosting products: shared website hosting, WordPress hosting, cloud hosting, VPS, reseller hosting, dedicated servers, plus domain registration, SSL certificates and backup services. All mainstream services are built around cPanel, pure-SSD storage and a stack tuned for PHP-based applications such as WordPress, Joomla and other popular CMSs.
Shared / "Website" hosting
Their core shared hosting is sold under Starter, Business and Premium plans. All three are built on "high performance SSD disk space" and offer unlimited storage and bandwidth, unlimited MySQL databases and a free domain registration or transfer when ordering on longer billing cycles. Even the entry Starter plan is suitable for a basic site and email, while Business and Premium are designed for multiple websites and heavier use.
Mail hosting is integrated: Starter includes a limited pool of email accounts, whereas Business and Premium allow unlimited email addresses with webmail access. A drag-and-drop SitePad website builder with hundreds of templates, Softaculous one-click installer, free website migration, FFmpeg for streaming, and options for private SSL and a Premium Backup Service are part of the shared hosting environment. CPU and RAM allocations increase with each tier, so higher plans not only add features but also allocate more resources for busier sites.
WordPress hosting
HostUpon also operates specialized WordPress hosting plans, again with several tiers. These packages offer SSD disk space per plan (for example 40–60 GB on the mid and higher tiers), the ability to host multiple WordPress sites, unlimited email accounts, free domain registration or transfer, and integrated WordPress-specific features: one-click installer, free WordPress migration, a dedicated WordPress security firewall, LiteSpeed/LSCache performance optimizations and free private SSL certificates.
WordPress plans are positioned for customers who want a managed feeling without giving up cPanel access. They are hosted in the Toronto data center, and include the same 30-day money-back guarantee that applies to shared hosting.
Cloud hosting
For sites that have outgrown shared resources, HostUpon markets managed cloud hosting under Cloud-25, Cloud-50 and Cloud-100 plans. These plans provide defined RAID-protected SSD disk allocations (for example 25, 50 or 100 GB), fixed bandwidth quotas, unlimited MySQL databases on higher tiers, unlimited email accounts and addon domains, and free SSL certificates.
Cloud hosting runs on CloudLinux with pure-SSD storage and LiteSpeed caching. The environment is fully managed: cPanel is included, kernel and OS updates are handled by HostUpon, and priority support is part of the offer. The platform is hosted in a Toronto data center with multiple upstream carriers and a three-network backbone, aiming at higher reliability and performance than classic shared plans.
VPS hosting
Their VPS hosting is aimed at customers needing more isolation and control. VPS plans run on pure-SSD storage and come with full root access, along with cPanel and WHM. The default software stack is based on CentOS with PHP, MySQL, Apache, CSF firewall and ModSecurity preconfigured.
Billing is flexible: customers can pay month-to-month or commit for up to three years in exchange for discounts. HostUpon emphasizes that there are no contracts for monthly billing, and that plans can be upgraded without downtime. Free migration from another provider is included, and an optional Premium Backup Service is available for incremental off-site backups of the entire VPS.
Reseller hosting
The reseller hosting line targets agencies and entrepreneurs who want to sell hosting under their own brand. These plans are cPanel/WHM-based, with the ability to create multiple individual cPanel accounts, bundle a free domain on longer terms and leverage the same SSD infrastructure as standard shared hosting.
Reseller plans are explicitly covered by the 30-day money-back guarantee, making them relatively low-risk for users who want to test the waters before switching existing client sites.
Dedicated servers
At the top end, HostUpon offers dedicated servers for customers needing dedicated CPU, RAM and storage. These servers are described as the fastest platform in their lineup, with custom firewall configurations, cPanel and WHM, and the possibility to tailor resources for specific workloads.
Dedicated hosting is housed in the same Toronto facility and benefits from multiple network carriers and SSD storage. It is positioned for high-traffic sites, applications that cannot share resources with others and businesses that need predictable performance.
Add-ons, domains and SSL
Across these products, HostUpon also sells domain names (with one free registration or transfer for the first year on many 1–3-year hosting terms), SSL certificates, premium backup services and other add-ons. Domains remain in the customer’s name, and after the free first year they renew at regular rates. SSL is available as both integrated (for some WordPress and cloud plans) and as separate paid options.
Overall, the impression is of a Canadian-centric provider with a relatively complete product stack, optimized for users who want cPanel, SSD, free migration and in-house support in one place, rather than ultra-low promotional pricing or exotic infrastructure features.
💰 Price & Cost
Shared "Website Hosting" plans are advertised from $2.95/month for the Starter package, with Business and Premium at higher price points (for example $5.95 and $12.95/month on promotional terms). WordPress hosting starts higher, from around $4.95/month for the entry level, while cloud hosting begins at roughly $39.95/month, VPS hosting at about $49.95/month, reseller hosting at around $19.95/month, and dedicated servers at $175/month and up. All services are billed in USD, even on the Canadian site.
Prices shown on plan pages are promotional and explicitly marked with regular rates underneath. The small print clarifies that hosting plans renew at their normal (higher) prices after the initial term. Customers can choose between monthly, annual, biennial and triennial billing cycles (and in some cases six-month terms), with progressively lower effective monthly cost for longer commitments. Upgrades between plans are pro-rated, so only the difference in price is charged.
HostUpon also runs a dedicated coupon page with rotating discounts. Typical promotions include a percentage off all WordPress or reseller plans for any billing cycle, a substantial discount (for example 50% off the first month) on VPS plans, and first-month or recurring discounts on dedicated and cloud hosting. This means the effective entry cost can be significantly lower than rack rate for the first billing period if a coupon is used.
A central part of the commercial offer is the 30-day money-back guarantee. According to their Terms and product pages, this guarantee applies to shared web hosting, WordPress shared hosting and reseller hosting. It covers hosting charges during the first 30 days if the customer is dissatisfied, with hosting fees refunded minus any setup fees. Domain registrations, dedicated server fees and similar one-time items are explicitly non-refundable, and there are no refunds for upgrades after the first 30 days. VPS, cloud hosting and dedicated servers do not qualify for any refunds under this policy.
As of December 2025, they still offer the same lineup of Reseller Hosting, VPS, and Dedicated server plans at exactly the same prices as in November 2020, highlighting several years without meaningful updates. Only the Cloud-25 plan has seen a change, with its price increased by $10, while the rest of the cloud range remains identical in both pricing and product structure.
Payment methods include Visa, MasterCard, Visa debit cards, PayPal and payments by check or money order mailed to their Toronto mailing address. Customers can adjust their billing cycle by contacting billing, and the Terms direct all questions about the money-back guarantee to a dedicated billing email.
Premium Backup is positioned as an additional service: it offers automatic remote backups of websites, emails and databases with the option to request restores, but it is sold as a paid add-on rather than being included for free on every plan.
🏢 Data Center
HostUpon operates from a primary Toronto data center, with Canadian IP addresses for the Canadian hosting line. Websites are hosted in Toronto, making the platform particularly attractive for Canadian businesses or projects aimed at audiences in Eastern and Central North America.
The infrastructure is built on pure-SSD servers, RAID-protected storage and a network backbone that combines three separate networks with multiple carriers for redundancy. Cloud hosting documentation mentions CloudLinux, RAID technology and "servers hosted in Toronto, Canada" with dedicated resources for CPU and memory, which differentiates these plans from classic shared hosting.
From a reliability standpoint, HostUpon offers a 99.9% network uptime guarantee in its legal documents. The guarantee is defined at the network level, and explicitly excludes downtime caused by customer actions, third-party software or violations of the Acceptable Use Policy. There is also a public server status page where current and historical incidents, maintenance windows and resolved outages are listed, which adds a layer of transparency around uptime and planned work.
Security is treated as part of the platform design. HostUpon emphasizes custom firewalls, real-time malware scanning and the use of Imunify-type technology with proactive defense on many plans. For cloud and WordPress hosting, free SSL certificates and a dedicated security firewall are highlighted, and the stack is tuned for modern protocols such as HTTP/2 and SSD-backed performance.
In addition, the company underlines "green ethics", stating that it aims for an energy-efficient hosting platform and considers environmental impact in its operations, although no detailed public metrics (such as PUE) are published.
✍️ Customer Support
Customer service is a core part of HostUpon’s pitch. The company stresses that all support and sales are in-house and handled from its Toronto office, with nothing outsourced.
Support is available through several channels:
- 24/7/365 ticket-based technical support, with FAQs indicating typical response times around ten minutes.
- Phone sales and support during business hours (9:00–17:00 EST).
- Live chat for sales and general support, typically available from 7:00 to 22:00 EST.
- Departmental contact options for sales, billing and feedback via their contact page.
Beyond direct channels, HostUpon maintains a knowledge base with step-by-step guides on topics such as getting started, managing the Client Area, logging into cPanel, migrating a website, configuring SSL and other routine tasks. There is also a blog and FAQ sections on product pages (for example Canadian hosting, WordPress hosting, cloud hosting, VPS) that cover billing cycles, upgrade options, domain promotions and support scope.
In practice, the support structure is well suited for small and medium customers who prefer email/ticket support backed by live chat, and want phone access during North American business hours. For strictly 24/7 phone support or multinational on-site teams, larger providers may still have an advantage, but within its niche HostUpon positions support as a key differentiator.
🔨 Control Panel
All mainstream HostUpon hosting products are built around cPanel as the primary control panel. For shared, WordPress and cloud hosting, cPanel gives access to:
- File management and FTP.
- Email account creation and webmail access.
- MySQL database management.
- DNS and domain tools (addon domains, subdomains, redirects).
- Softaculous one-click installer with hundreds of scripts (WordPress, Joomla, OpenCart, PrestaShop, Drupal, and more).
WordPress hosting benefits from additional integrations: LSCache and LiteSpeed-based performance, automatic WordPress updates, a dedicated security firewall and one-click install/migration tools designed specifically for WordPress sites.
VPS and dedicated servers include WHM (Web Host Manager) alongside cPanel. WHM allows server-level configuration, creation of cPanel accounts, and management of the underlying services. The default image includes CentOS with Apache, PHP, MySQL, CSF firewall and ModSecurity, providing a familiar environment for administrators used to cPanel-centric hosting.
Billing, domains and support are managed via a separate Client Area, which acts as the account and invoice portal. HostUpon’s getting-started materials clearly distinguish between the Client Area and cPanel, making onboarding relatively straightforward for less experienced users.
🎯 Conclusion
HostUpon presents itself as a stable, Canadian-centric hosting provider with a broad, cPanel-based product stack, a clear focus on SSD performance and a strong emphasis on in-house support from Toronto. The combination of shared, WordPress, cloud, VPS, reseller and dedicated hosting under one roof makes it easy for customers to start small and scale within the same ecosystem.Key strengths include:
- Canadian ownership and operations with a clearly identified Toronto data center.
- A full range of hosting types, from simple shared plans to managed cloud and dedicated servers.
- Free domain (for the first year on longer terms), free website migrations and integrated website builder on many shared plans.
- Strong WordPress offering with LSCache, security firewall and dedicated migration tools.
- In-house, non-outsourced support complemented by a structured knowledge base.
- A straightforward 30-day money-back guarantee on shared, WordPress and reseller hosting.
On the other hand, there are a few considerations potential customers should keep in mind. HostUpon publicly highlights only a single primary data center in Toronto, which is ideal for Canadian and North American audiences but less optimal for projects targeting Europe or Asia that require local presence. Refunds do not apply to VPS, cloud or dedicated servers, so higher-end customers have less risk-free trial flexibility. Premium backup services and some SSL options come as paid extras, which add to total cost for users who need those features. Finally, like any "unlimited" shared hosting environment, CPU and memory allocations are defined per plan, so very resource-intensive sites will eventually need to move to cloud, VPS or dedicated servers.
Overall, HostUpon is a solid choice for individuals, small businesses and agencies that need reliable hosting in Canada, want cPanel and familiar tooling, and value dealing with a privately owned provider that runs its own support operation rather than a large, anonymous conglomerate. However, in recent years HostUpon appears to have been in decline, reflected first in reduced website traffic and, ultimately, in a shrinking customer base.
🌏 Server locations:
Toronto📢 Special pages

Website research for Host Upon on December 13, 2021 by WebHostingTop
🎁 Promotions
Exclusive coupon code WHTOP30 gives you an additional 30% off all of shared web hosting plans - 🔖 No time limit
Visit website hostupon.comYou can directly submit your coupon here!
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📊 Web stats
| ⚑ Targeting: | Canada, United States |
| 📂 Details for https://www.hostupon.com/ | |
|---|---|
| 📥 Website DNS: | janet.ns.cloudflare.com => 108.162.192.169 ( Toronto ) / Cloudflare, Inc. - cloudflare.com nash.ns.cloudflare.com => 172.64.33.209 ( Toronto ) / Cloudflare, Inc. - cloudflare.com MX::alt1.aspmx.l.google.com => 172.253.130.27 ( Mountain View ) / Google LLC - google.com MX::alt2.aspmx.l.google.com => 192.178.213.26 ( Mountain View ) / Google LLC - google.com MX::aspmx.l.google.com => 142.250.145.27 ( Mountain View ) / Google LLC - google.com MX::alt3.aspmx.l.google.com => 142.250.147.27 ( Mountain View ) / Google LLC - google.com |
| 🔨 Server Software: | Apache |
| 📌 Website IP: | 104.237.146.218 |
| 📍 IP localization: | United States, New Jersey, Hanover (cedar Knolls) - see top providers in United States, New Jersey |
| 🔗 ISP Name, URL: | Akamai Technologies, Inc., akamai.com |
✅ Customer testimonials
i recommended you with hostupon. they have exellent service and i feel that, i know that because i feel that. for now they are the best and i believe hostupon will always the best.
muhammad al islam ( -no email- ) / lailahaillallah.com
They are good. But their response is always late. If I submit a ticket in their working hours, than its ok and they get back fast but If submit in my working hours its always late. This is the only negative thing I face from these people. Rest they are best !!
Waheed Akhtar ( wasi_18@h... ) / http://www.artwebdubai.com
You can directly submit your testimonial here.
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📋 Host Upon News / Press release
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📣 Host Upon Social Networks
https://twitter.com/hostupon
Web Hosting solutions for small, medium and large scale businesses, as well as individuals, around the world! 24/7 Support and a Money Back Guarantee!
Account started from February, 2009, having already 261 tweets with 1099 followers and 279 friends.
Web Hosting solutions for small, medium and large scale businesses, as well as individuals, around the world! 24/7 Support and a Money Back Guarantee!
Account started from February, 2009, having already 261 tweets with 1099 followers and 279 friends.
https://www.facebook.com/HostUpon/
About: HostUpon is a leading provider in Web Hosting services with over 50,000 hosted websites world-wide.
HostUpon Web Hosting account is having several likes, talking about them several people

About: HostUpon is a leading provider in Web Hosting services with over 50,000 hosted websites world-wide.
HostUpon Web Hosting account is having several likes, talking about them several people
Host Upon Blog Using Wordpress version 6.8.3. First post from October, 2016, with total 24 articles, Language en-US. See recent blogs summary posts:
- Solution: WordPress PHP Update Recommended - If you've been using the same installation of WordPress for a while, you may have recently noticed a new notice pop up when you log into WordPress Admin Is this bad? It's bad, right? If you click ...
- The Right Way to use DMARC for your domain name - DMARC (or ‘Domain-based Message Authentication, Reporting and Conformance') is a system designed to strengthen your email security by making it significantly harder for spammers to hijack your domain
- Protect Your Web Hosting Account Instantly with Secure360 - Secure360: Simple, Powerful Website Protection for Every HostUpon Customer If you run a website, whether it's a personal blog a small business site or an online store, you already know how much work
Reviews👪 Host Upon Customer Ratings
The quick stats of Host Upon profile shows a note average of 7.0 out of 10, counting 128 opinions. (few listed on the top of the page)
| (80 = 62.50%) | |
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| (6 = 4.69%) | |
| (2 = 1.56%) | |
| (2 = 1.56%) | |
| (38 = 29.69%) |
