METANET Review 2026. Is metanet.ch good web hosting in Switzerland?
7 user reviews; 0 support responses; 0 testimonials; 19 products, 0 promotions, 5 social accounts, Semrush #5758277; 📆 listed 2008 (#11501)
Josefstrasse 218
Zurich , ZH 8005 CH
☎ Phone 0041 44 310 87 66
📠 Fax 0041 44 310 87 69
📧 info@m...Website language(s): de-DE
👪 Most Recent Customer Reviews
📅
-anonymous- (-hidden-) / willyneuhaus.ch
😁 Ich hoste etwa 25 Domänen und einige Subdomänen bei Metahost, die meisten sind mit Joomla-Webseiten aktiv.
Der Kundendienst ist hervorragend, bei Problemen reagiert er innert Minuten.
Die Server schnell und zuverlässig.
Der Kundendienst ist hervorragend, bei Problemen reagiert er innert Minuten.
Die Server schnell und zuverlässig.
📅
-anonymous- (-no email-)
😁 Bester Kundenservice. Es wird sofort reagiert und immer gut geholfen. Preis-Leistungsverhältnis ist dadurch enorm gut.
📅
-anonymous- (thomas.flatt@s...) / megasmile.com
😁 Sehr guter Service und sehr gute VerfĂĽgbarkeit. Das Preis-Leistungsverhältnis ist optimal. Wir werden bestimmt nicht mehr wechseln.
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📄 Editorial Review
🔃 METANET is part of group.ONE(3*) 🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected from webstyle.ch
Metanet (founded in 2000 in Zurich) is a long-standing Swiss hosting provider focused on domains, mail and web hosting, VPS/cloud servers, managed servers, and security. They operate more than 1,000 server systems and serve 60,000+ customers, with a team of ~30 employees in Switzerland. The founders are Tilia and Mirco Schnarwiler; the company became part of the dogado group in 2022 and from 2024 part of group.ONE. Metanet emphasizes Swiss reliability, quick support response times, and clear quality guarantees.
- Shared Web Hosting (METAhost) targets individuals and SMBs that want fast Swiss hosting and hands-on support. Plans include 100% SSD storage, HTTP/2, nginx caching, PHP 7.4–8.3, MariaDB 10.6, SSH, Git/Composer, free Let’s Encrypt SSL, multi-domain hosting, and geo-redundant offsite backups. Plesk is the admin layer, and there’s an integrated website builder. A 30-day money-back guarantee, guaranteed business support SLAs, and 99.9% network availability underpin the offer.
- WordPress Hosting adds a WordPress-tuned stack (caching, MariaDB, sufficient resources) with one-click installs, Plesk WP Toolkit (staging/cloning, bulk plugin/theme ops), WP-CLI, restore points, and security hardening. It aims at fast page loads, simple management, and Swiss data-residency.
- VPS / Cloud Server provides flexible KVM-based virtual servers in ISO 27001-certified Swiss data centers, powered by enterprise hardware and distributed storage. Customers choose distro (AlmaLinux, Ubuntu, Debian), get full root, 250 Mbps guaranteed uplink (burst to 1 Gbps), reverse DNS on request, unlimited traffic, and the option to add Plesk and Let’s Encrypt with one click. Sustainability is a theme: service is operated with CO₂-neutral electricity.
- Managed Cloud Server is for teams that want Metanet to handle ops: 24/7 monitoring, automatic patches, backups, SSL, a dedicated IP, 99.9% network and 99.6% system availability targets, plus guaranteed business support. Resources are configurable and can be scaled as needs evolve.
- Virtual Data Center (IaaS) delivers a private resource pool (CPU/RAM/storage) with high-performance distributed storage (triple replication; SSD-first reads), KVM hypervisor, 14-day managed backups, unlimited VMs within quota, optional private networking, and the same 250 Mbps/VM guaranteed uplink (burst 1 Gbps).
Rounding out the catalog are reseller hosting (white-label with neutral name servers, Plesk Host Edition, developer tools, offsite backups), server rental/hosting (root access, scalable resources), domain registration (e.g., .com promo), and Business Mail (groupware features, webmail, mobile sync, SSL, spam/virus filtering, frequent backups).
Metanet.ch provides services only in German. By not offering English—and at least Italian or French, as peers like Infomaniak and Hoststar.ch do—they miss meaningful demand from multilingual customers within Switzerland.
Their website makes Reseller, Shared Web Hosting, Virtual Data Center, and Business Mail difficult to discover and comparatively underemphasized. The spotlight is placed almost exclusively on VPS and Cloud, which can obscure the rest of the catalog and hinder plan selection for broader audiences.
💰 Price & Cost
Their pricing isn’t cheap, but it sits within the typical range for the Swiss market.:
- Shared Web Hosting (METAhost S): from CHF 12.90/month.
- WordPress Hosting S: CHF 11.90/month.
- Cloud VPS (Cloud Server S): from CHF 24.00/month (configurable CPU/RAM/storage).
- Managed Cloud Server (Managed Server S): from CHF 145.00/month (managed updates, backups, monitoring).
- Virtual Data Center S: CHF 221.00/month (resource pool/IaaS).
- Reseller Hosting – Silver 150 GB: CHF 24.90/month.
- Business Mail: CHF 5.90/month.
- Domains: special .com CHF 9.90/year (promo).
Refunds: 30-day money-back guarantee on hosting products (standard exclusions apply).
SSL: included via Let’s Encrypt with hosting; SSL is no longer sold standalone (bundled with hosting only).
🏢 Data Center
Headquartered in Zurich, Metanet uses multiple Swiss data-center facilities and operates its own multi-10 Gbps network (AS21069). They rent ~60 racks across operators Equinix, SenseLAN, and GTT, spanning five locations and six rooms in Zurich’s IT hub plus Düdingen and Oberengstringen. Sites meet at least Tier III standards and are ISO 27001 and PCI DSS aligned.
Network highlights include fully redundant Cisco edge, direct interconnects to Init7, SWITCH, Google, Cloudflare, Microsoft, and upstreams via GTT and CenturyLink. DDoS mitigation is provided with a 10 Gbps direct connection to CenturyLink’s scrubbing center (total capacity 4.5 Tbps). Backups are geo-redundant (e.g., mirroring to Oberengstringen).
Uptime: 99.9% network availability commitment (measured in 6-month intervals); managed cloud servers additionally publish 99.6% system availability.
✍️ Customer Support
Support is Swiss-based with guaranteed response times: within 1 hour during office hours and within 10 hours outside office hours for tickets submitted via the online system. Operations are monitored 24/7, with 24/7 emergency support (form). Contact options include phone, email, and tickets, plus an accessible FAQ/knowledge base. Metanet underscores a "prompt, professional support" stance and backs it with contractual SLAs.
Twitter status at https://x.com/metanet_status (no posts from Feb 2020!)
🔨 Control Panel
Metanet standardizes on Plesk across shared, WordPress, reseller, and server products (they are Switzerland’s only Plesk Platinum Partner). Plesk covers domains, subdomains, email, databases, FTP, security (Let’s Encrypt), and developer tooling (Git, Composer, WP-Toolkit, WP-CLI).
🎯 Conclusion
Metanet offers a Swiss-engineered, SLA-driven hosting portfolio with data-residency in Switzerland, ISO-certified facilities, geo-redundant backups, and a redundant, well-peered network. Strengths include fast support with guaranteed response times, Plesk-centric simplicity, COâ‚‚-neutral operations, triple-replicated storage for VPS/VDC, and clear uptime commitments.Trade-offs to weigh: pricing is premium versus budget hosts (in line with Swiss operations and SLAs), the system availability target of 99.6% on managed cloud is conservative compared to some competitors and Plesk-only control panel may not suit teams standardizing on cPanel. Also, SSL is bundled with hosting only, so standalone certificate shoppers must host with them.
For customers who value Swiss data protection, predictable support SLAs, and resilient multi-site infrastructure, Metanet is a strong, mature choice. Cost-sensitive buyers or those needing alternative control panels might compare elsewhere, but the overall blend of reliability, support, and Swiss compliance makes them easy to recommend for SMBs, agencies, and organizations prioritizing stability over lowest-cost hosting.
📢 Special pages

Website research for METANET on October 16, 2025 by WebHostingTop
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Plans📤 METANET Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| WordPress Hosting S | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 2 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/hosting/wordpress-hosting | CHF 11.90/mo. VAT 8% inc | 25 GB | unmetered | 0 / 2 | |
| METAhost S | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 10 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/hosting/webhosting | CHF 12.90/mo. VAT 8% inc | 50 GB | unmetered | 0 / 10 | |
| WordPress Hosting M | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 5 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/hosting/wordpress-hosting | CHF 15.90/mo. VAT 8% inc | 50 GB | unmetered | 0 / 5 | |
| METAhost M | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 50 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/hosting/webhosting | CHF 16.90/mo. VAT 8% inc | 250 GB | unmetered | 0 / 50 | |
| WordPress Hosting L | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 10 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/hosting/wordpress-hosting | CHF 22.90/mo. VAT 8% inc | 100 GB | unmetered | 0 / 10 | |
| METAhost L | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 100 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/hosting/webhosting | CHF 24.90/mo. VAT 8% inc | 500 GB | unmetered | 0 / 100 | |
| 🔧 Reseller - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| Silver Reseller 150 GB | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/hosting/reseller-hosting | CHF 24.90/mo. VAT 8% inc | 150 GB | unmetered | 0 / unlimited | |
| Gold Reseller 750 GB | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/hosting/reseller-hosting | CHF 99.00/mo. VAT 8% inc | 750 GB | unmetered | 0 / unlimited | |
| 🔧 Virtual Dedicated - 💻 Linux/Windows | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| Virtual Data Center S | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : KVM 🔧 Category : Backup, Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 16000 MB 💪 CPU : 8 vCPU 🆓 Free domains : 0 📌 Dedicated IPs : 3 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/virtual-data-center | CHF 221.00/mo. VAT 8% inc | 500 GB SSD | unmetered | 16 GB / 3 | |
| Virtual Data Center M | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : KVM 🔧 Category : Backup, Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 32000 MB 💪 CPU : 16 vCPU 🆓 Free domains : 0 📌 Dedicated IPs : 6 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/virtual-data-center | CHF 400.00/mo. VAT 8% inc | 750 GB SSD | unmetered | 32 GB / 6 | |
| Virtual Data Center L | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : KVM 🔧 Category : Backup, Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 64000 MB 💪 CPU : 32 vCPU 🆓 Free domains : 0 📌 Dedicated IPs : 12 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/virtual-data-center | CHF 716.00/mo. VAT 8% inc | 1000 GB SSD | unmetered | 64 GB / 12 | |
| 🔧 Managed - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| Managed Server S | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 4000 MB 💪 CPU : 1 vCPU (KVM) 🆓 Free domains : 0 📌 Dedicated IPs : 1 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/server/managed-server | CHF 145.00/mo. VAT 8% inc | 50 GB | unmetered | 4 GB / 1 | |
| Managed Server M | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 8000 MB 💪 CPU : 4 vCPU (KVM) 🆓 Free domains : 0 📌 Dedicated IPs : 1 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/server/managed-server | CHF 196.00/mo. VAT 8% inc | 100 GB | unmetered | 8 GB / 1 | |
| Managed Server L | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Backup, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 16000 MB 💪 CPU : 8 vCPU (KVM) 🆓 Free domains : 0 📌 Dedicated IPs : 1 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/server/managed-server | CHF 280.00/mo. VAT 8% inc | 200 GB | unmetered | 16 GB / 1 | |
| 🔧 Cloud - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| Cloud Server S | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 2000 MB 💪 CPU : 1 vCPU (KVM) 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/server/root-cloud-server | CHF 24.00/mo. VAT 8% inc | 50 GB | unmetered | 2 GB / 0 | |
| Cloud Server M | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 8000 MB 💪 CPU : 4 vCPU (KVM) 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/server/root-cloud-server | CHF 84.00/mo. VAT 8% inc | 100 GB | unmetered | 8 GB / 0 | |
| Cloud Server L | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 16000 MB 💪 CPU : 8 vCPU (KVM) 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/server/root-cloud-server | CHF 168.00/mo. VAT 8% inc | 200 GB | unmetered | 16 GB / 0 | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .COM | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 Price Transfer : CHF 18 🔗 Plan URL : https://www.metanet.ch/de/e-mail-und-domains/com | CHF 9.90/yr. (CHF 20.90 after first term) VAT 8% inc | ||||
| 🔧 Emails - 💻 Linux | Keep mouse over features! | 💰Price | 📆 Updated | |||
| Business Mail | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🚀 Uptime : 99.9 % 🔗 Plan URL : https://www.metanet.ch/de/e-mail-und-domains/business-mail | CHF 5.90/mo. VAT 8% inc | 75 GB | unmetered |
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| ⚑ Targeting: | Austria, Germany, Switzerland |
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📋 METANET News / Press release
Swiss Web Host Selects IG2000 - Network behavior analysis systems provider IntruGuard Devices (intruguard.com) announced on Tuesday it has implemented its denial of service attack mitigation appliance at Switzerland-based Web hosting provider METANET AG (metanet.ch).Â
The new infrastructure protects its international links from denial of service attacks. METANET AG operates 500 servers in two data centers in Zurich, serving 10,000 customers and over 25,000 domains. The company's international links were badly abused and were affected by many denial of service attacks and distributed denial of service attacks before IntruGuard deployed IG2000. Once it was installed, attack traffic was instantly filtered allowing [...]
The new infrastructure protects its international links from denial of service attacks. METANET AG operates 500 servers in two data centers in Zurich, serving 10,000 customers and over 25,000 domains. The company's international links were badly abused and were affected by many denial of service attacks and distributed denial of service attacks before IntruGuard deployed IG2000. Once it was installed, attack traffic was instantly filtered allowing [...]
METANET Deploys IntruGuard Solution - Network behavior analysis system provider IntruGuard Devices (intruguard.com) announced on Thursday that Switzerland-based Web hosting provider METANET (metanet.ch) has deployed its denial of service attack mitigation appliance, IG2000, to handle attacks.
The new infrastructure protects METANET's international links from DoS attacks and enables the company to better serve its customers from attacks originating from international locations.METANET says it has 500 servers in two data centers in Zurich, serving 10,000 customers and over 25,000 domains. The international links were badly abused and affected by many DoS attacks and DDoS attacks prior to the deployment of IG2000. However, after [...]
[search all metanet.ch news]The new infrastructure protects METANET's international links from DoS attacks and enables the company to better serve its customers from attacks originating from international locations.METANET says it has 500 servers in two data centers in Zurich, serving 10,000 customers and over 25,000 domains. The international links were badly abused and affected by many DoS attacks and DDoS attacks prior to the deployment of IG2000. However, after [...]
📣 METANET Social Networks
https://twitter.com/metanet_ch
Schweizer Webhosting mit schnellem und persönlichem Support - Für Statusmeldungen: @metanet_status
Account started from October, 2013, having already 94 tweets with 298 followers and 0 friends.
Schweizer Webhosting mit schnellem und persönlichem Support - Für Statusmeldungen: @metanet_status
Account started from October, 2013, having already 94 tweets with 298 followers and 0 friends.
https://www.facebook.com/metanetag/
Metanet AG account is having several likes, talking about them few people

Metanet AG account is having several likes, talking about them few people
Language de
(RSS error) First post from July, 2012, with total 36 articles (real language de). Latest post on
Reviews👪 METANET Customer Ratings
The quick stats of METANET profile shows a note average of 5.1 out of 10, counting 7 opinions. (few listed on the top of the page)
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📅
wwz (ingrid.pluess@u...) / universität basel wwz
😠 Doubtful business practice at METANET
After several years of membership we gave notice by e-mail on November 6, 2012 not to renew our contract expiring on December 3, 2012. Received email containing a certain link to download a from which needed to be filled in and faxed back. Unfortunately, we missed to do so. On December 6 we were sent another email containing the bill for 2013. We reacted immediately by return email pointing out our mail dated November 6. NO ANSWER AT ALL! On week later we received a first reminder by mail. Tried to phone and explain. NOTHING DOING, we have to pay. Therefore, BE AWARE OF METANET!
After several years of membership we gave notice by e-mail on November 6, 2012 not to renew our contract expiring on December 3, 2012. Received email containing a certain link to download a from which needed to be filled in and faxed back. Unfortunately, we missed to do so. On December 6 we were sent another email containing the bill for 2013. We reacted immediately by return email pointing out our mail dated November 6. NO ANSWER AT ALL! On week later we received a first reminder by mail. Tried to phone and explain. NOTHING DOING, we have to pay. Therefore, BE AWARE OF METANET!
📅
Mik Mageau (dbyugs@g...)
😠 Like Goldzwerg already mentioned: Very bureaucratic (altough it's a very small team), and extremly unfriendly.
They are very chaotic. Some Software is not up to date. They severe have problems with communication: they barely speak/write german, even tough that's the language here.
Sadly, they're still the cheapest to my knowledge if you're looking for webspace, at least in switzerland.
They are very chaotic. Some Software is not up to date. They severe have problems with communication: they barely speak/write german, even tough that's the language here.
Sadly, they're still the cheapest to my knowledge if you're looking for webspace, at least in switzerland.
📅
Goldzwerg (-no email-) / bczollikon.ch
😠 Cannot recommend METANET. Very bureaucratic and not very customer oriented. Pay attention when engaging with Metanet: read their terms and conditions carefully. To resign from their contract (which renews automatically sometimes before the actual end of the contract period) is not that easy...
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Magnus (-no email-) / hform.com
😠 Be very careful when using metanet.ch. We had a dedicated server with them for more than 5 years. Here are a few problems we had.
- Make sure there is a backup in place as that is not automatic. We lost several customers during a HDD failure.
- They charge extra(hourly) to replace old hardware that is broken during non-office hours.
- They don't upgrade their servers as needed and old customers get stuck with old systems that more often fail.
- According to their contract you have to pay for 6 months extra(unless you tell them 30 days before next period begins) when you no longer need the server. So instead of getting money back for time you already paid for you get charged 6 months extra. This happened even after using their services for more than 5 years. Plan your move very well.
My advice is to stay away from Metanet hosting service.
(after complaining they ONLY charged me 3 months extra)
- Make sure there is a backup in place as that is not automatic. We lost several customers during a HDD failure.
- They charge extra(hourly) to replace old hardware that is broken during non-office hours.
- They don't upgrade their servers as needed and old customers get stuck with old systems that more often fail.
- According to their contract you have to pay for 6 months extra(unless you tell them 30 days before next period begins) when you no longer need the server. So instead of getting money back for time you already paid for you get charged 6 months extra. This happened even after using their services for more than 5 years. Plan your move very well.
My advice is to stay away from Metanet hosting service.
(after complaining they ONLY charged me 3 months extra)